Studio Policies

Cancelation Policy - Please note that we have a 24 hour cancellation policy for all Pilates sessions. Any cancellations received with less than 24 hours notice will be charged in full. 

Late Arrivals - Sessions begin on time so please arrive no more than 5 minutes prior to your scheduled time in order to get settled. 

Clothing - Please wear clothing that you feel comfortable moving in. Clients are required to wear grip socks or go bare feet within the studio. 

Communication - We value our clients and are committed to responding to emails within 24 hours. Please email us at info@elementpilates.ca.

Refund Policy - All Pilates service sales are final. We do not provide refunds for service sales for any purchases, packages and single sessions included. Please note all packages expire 6 months after the purchase date.